Proactive Network Monitoring
Disaster can strike at any time, and the last thing your business needs is to be left stranded without vital IT systems. At Affinity WiFi, we believe that true 24/7 monitoring is only as good as the people who run it. When a potential problem is detected, whether it’s 2 pm or 2 am, our help desk team is on hand immediately, working to resolve it before your business is affected and probably before you are even aware that you have an issue. Affinitys’ IT monitoring services redefine true support, giving you a team of dedicated specialists looking after your systems 24 hours a day, 7 days a week, 365 days a year.
What do we monitor? In addition to the main vitals that tell us how your systems are performing, we create custom monitoring to make sure that we look after what is important to you. Any time one of these hundreds of metrics shows abnormal data, our high performing software notifies our team of specialists who act on it promptly: a dedicated team of real people keeping watch over your systems and delivering real results for your business 24/7.